SERVICE POLICIES

We belive providing world-class customer service from a highly experienced and dedicated support team. Ourservice team will install and configure your equipment according to the manufacturer‘s specifications and adapt it to the ambient conditions at the place of use.

ADVANTAGES OF OUR AFTER SALES SERVICE:

Fast response of our on-site service technicians.
Use of original spare parts
Easy to budget maintenance costs with service contracts
Ensures optimal performance
Reduces downtimes
Extends the life of your equipment

EQUIPMENT INSTALLATION

Our service team will install and configure your equipment according to the manufacturer‘s specifications and adapt it to the ambient conditions at the place of use.Insallation by our service team extends the life of your equipment .

Calibration, Verification & Suitability Tests

Periodic calibration and verification of your measuring instruments is vital for Quality Assurance, and required by regulatory agencies and certification organizations.Our services support organization delivers the expertise you need when dealing with purified water regulations -- ensuring that you make the right choices when it comes to Calibration, Verification, or USP Suitability Tests for your system.

Orange BioScience Technical Assistance

Our office-based technical support groups are there when you need them, offering over-the-phone advice on applications and systems use. If you require an on-site visit, Orange BioScience Field Service Engineers are ready around the clock – to visit your site.

BUSINESS STRATEGIES

  • One of our core business strategies is to be a " multivendor after sales service provider " for:
    Analytical research Equipments such as Ultracentifuges / High Speed Centrifuges / Spectrophotometers / HPLC ( High Performance Liquid Chromatography ) / GC ( Gas Chromatography ).


  • Clinical Chemistry Equipments such as : Cell Counters / Semi Automated Abnalysers / Automated Analysers. We also are a Service Franchisee Avantor Performance , for North Indian states like Delhi , UP , Punjab , Haryana.

Head Office:


Address: 6, Bijoy Bose Road
Kolkata - 700 025
India.


e-mail: info@orangebioscience.com
Tel: +91-33-24191876

Delhi Office:


Branch office:101, Ashoka Apartment
Ranjit Nagar Commercial Complex
New Delhi-110008.

e-mail: dipak@orangebioscience.com